This support was officially dropped starting with version 3.2.0. X-Rite's official stance is that the i1Pro 1 has reached its end of life, and it is no longer supported for service. Consequently, newer versions of the software will not even recognize the device, making it impossible to perform measurements or use the software. This incompatibility was a major change for many professionals who had relied on the durable and capable i1Pro for years.
For anyone still using the original i1Pro in a professional capacity, I1Profiler 3.1.1 is not just recommended—it is . It represents the final bridge between X-Rite's modern software ecosystem and its legacy hardware. While finding a copy may require some effort, and potential install issues like the OpenCL.dll error may need troubleshooting, the software remains a reliable and powerful tool for achieving color accuracy on legacy systems. For users with newer hardware, upgrading to the latest Calibrite PROFILER or exploring open-source alternatives like DisplayCAL is a better path forward.
For users with older X-Rite branded hardware, i1Profiler 3.1.1 is a robust, if slightly dated, solution. It provides the deep control necessary for color-critical work, though modern users may prefer the more streamlined software if their hardware is supported. I1profiler 3.1.1
In the color management industry, newer isn't always better if it breaks your existing workflow. The release of i1Profiler version 3.2.0 and later explicitly dropped support for the original, legacy spectrophotometer. This change left many high-end print shops with perfectly functional, reference-grade hardware locked out of the software utility.
: Check for strong ambient light hitting the screen directly during measurement. Close window blinds and dim overhead lights. This support was officially dropped starting with version 3
i1Profiler 3.1.1 was designed for a specific range of operating systems, making it suitable for older but still functional workstations that many professionals keep running. According to X-Rite's official support documentation, version 3.1.1 supports:
This makes the software a critical tool for maintaining a functional color management workflow. As noted on community forums, the i1Pro v1 is "only supported by version 3.1.1 or lower, so I suggest to use the last version that still supports the i1Pro1 that is the 3.1.1 version". This incompatibility was a major change for many
: Generates highly dense color target charts, translating directly to exceptionally smooth gradients and precise proofing.
Installing this specific version requires attention to detail, especially if you are migrating from a very old release.