Windows 10 (both 32-bit and 64-bit architectures) running modern security features requires drivers with explicitly updated digital signatures.
: If the cable is listed under "Universal Serial Bus Controllers" but not under "Ports," you may need to repeat the "Update Driver" process specifically for the USB Serial Port entry that appears after the first stage of installation.
Select the tab, then click Device Installation Settings . usb download cable gev189 driver windows 10 upd
Official and verified drivers can be found through specialized surveying equipment repositories and professional technical support sites: Sunbelt Sales
The cable may be recognised by Windows, but Leica FlexOffice or other software fails to connect to the instrument. Windows 10 (both 32-bit and 64-bit architectures) running
If you've followed the steps and the device still isn't working, here is a systematic troubleshooting guide.
Internally, older versions of the GEV189 cable utilize a Prolific PL2303 chipset, while newer iterations leverage a Texas Instruments (TI) or FTDI chip architecture. Because Windows 10 handles hardware drivers much more strictly than older operating systems like Windows 7, installing the correct driver package is critical for the virtual COM port to map properly. Step 1: Downloading the Correct GEV189 Driver Package Official and verified drivers can be found through
(e.g., Leica GeoOffice, Leica Infinity). Share public link
Using outdated drivers or relying solely on Windows 10 automatic updates can lead to connectivity failures. To get the most stable, updated driver:
To set up your on Windows 10 , follow these steps to ensure the drivers are installed correctly. While this cable was originally designed for older Windows versions, it is compatible with Windows 10 using the correct driver package. 1. Download the Driver
With the right driver and proper setup, your GEV189 cable will reliably transfer field data from your Leica total station to your Windows 10 computer — keeping your surveying workflows running smoothly.