If you can access the printer's IP address through a web browser, you may be able to reset the password through the web interface. This method is preferable as it does not disrupt your network settings. You will need to be logged in as a system administrator to make these changes.
Malicious reset tools may install hidden backdoors on the printer print server, allowing hackers to intercept sensitive scanned documents. When to Contact Xerox Official Support
Always configure a backup administrator profile so you aren't reliant on a single password.
Visit the Xerox Support Portal to find documentation specific to your model (e.g., AltaLink, VersaLink, or PrimeLink).
For modern ConnectKey devices (AltaLink and VersaLink), Xerox provides a secure software-based reset file, but it is locked behind authentication for security reasons.
: Type in the 12-digit reset code. This will revert the admin password to its default. Common Default Passwords
Turn the power back on while holding the keys until the "Initializing" message appears.
Store the new password securely in an enterprise password manager (like Bitwarden or 1Password) accessible to the IT department.
Once you regain access to your Xerox device, implement these security and administrative habits:
Forgetting the administrator password to your Xerox printer stops all configuration changes. You cannot update network settings, modify user permissions, or change security profiles without it.
If you can access the printer's IP address through a web browser, you may be able to reset the password through the web interface. This method is preferable as it does not disrupt your network settings. You will need to be logged in as a system administrator to make these changes.
Malicious reset tools may install hidden backdoors on the printer print server, allowing hackers to intercept sensitive scanned documents. When to Contact Xerox Official Support
Always configure a backup administrator profile so you aren't reliant on a single password. xerox admin password reset tool download
Visit the Xerox Support Portal to find documentation specific to your model (e.g., AltaLink, VersaLink, or PrimeLink).
For modern ConnectKey devices (AltaLink and VersaLink), Xerox provides a secure software-based reset file, but it is locked behind authentication for security reasons. If you can access the printer's IP address
: Type in the 12-digit reset code. This will revert the admin password to its default. Common Default Passwords
Turn the power back on while holding the keys until the "Initializing" message appears. Malicious reset tools may install hidden backdoors on
Store the new password securely in an enterprise password manager (like Bitwarden or 1Password) accessible to the IT department.
Once you regain access to your Xerox device, implement these security and administrative habits:
Forgetting the administrator password to your Xerox printer stops all configuration changes. You cannot update network settings, modify user permissions, or change security profiles without it.