Download raw attendance records from all devices on a regular basis—daily or weekly depending on organizational needs. The software automatically processes these records against the established shift rules.
Select your target date range, choose the desired departments, and click . The software processing engine automatically cross-references raw timestamps against assigned schedules to flag lateness, overtime, or missing punches. Troubleshooting Common Issues in Build 153 Issue 1: "Communication Failure" / Cannot Connect to Device
As of 2025, ZKTeco has issued a Standalone Protocol Update to enhance security against vulnerabilities. Newer devices (post-update) disable legacy UDP/232 connections and require an SDK update to Version 6.3.1.54 or later . Legacy PC connection tools are deprecated. However, the new SDK remains backward compatible with older devices, allowing a single registered SDK to support all hardware. zktime50 attendance management systemver 487 build153
Users cannot delete a shift directly due to data dependency constraints. Solution: Two methods are available: Method 1 – Create an empty placeholder shift, replace the target shift with the placeholder in employee schedules, then delete the original shift from shift management. Method 2 – Remove the shift from all employee schedules first, delete the shift in shift management, then delete the corresponding time segments in time segment maintenance.
Includes manual and scheduled database compression and backup utilities to prevent corruption. Shift and Schedule Configuration Download raw attendance records from all devices on
Cannot view real-time data from a mobile phone outside the local network.
Select the installation directory (the default path is usually C:\Program Files (x86)\Att2000 ). Legacy PC connection tools are deprecated
Employees with valid clock-in/out records are shown as absent. Solution: Check time segment settings to ensure the attendance record falls within the configured sign-in/out time windows. If a sign-out window is set from 17:00–18:00 but the employee‘s clock-out time is 16:30, the system treats this as invalid and may classify it as absence. Also verify that check-in and check-out times do not cross over during mandatory lunch periods. Out-of-office and overtime records are marked as invalid by default and do not count toward normal attendance statistics.
: When connected via TCP/IP, the software can monitor the device in real-time, displaying a pop-up notification on the administrator's screen every time an employee punches the clock.